Selasie Torgby Tetteh, WopeCar’s Personal Assistant to the General Manager, never initially envisioned herself in a key leadership support role. While she first applied for a customer service position, Selasie’s inherent adaptability and remarkable potential for strategic coordination quickly paved the way for her pivotal position. Now, she is instrumental in supporting the General Manager and ensuring the seamless operations across WopeCar.
From Customer Service to Strategic Coordination: Selasie's Journey at WopeCar
The General Manager at WopeCar recognized Selasie’s unique potential, seeing beyond the initial role she applied for. They identified someone with the poise, perspective, and inherent capability to take on a more significant, impactful position. That instinct proved to be profoundly correct.
“She believed I could truly thrive in a role that required more strategic coordination,” Selasie recalls.
“And stepping into this Personal Assistant role has undeniably been one of the best developments in my professional journey.”
Since embracing this role, Selasie has become the steady, focused hand operating diligently behind the scenes. Her expertise helps WopeCar’s leadership function smoothly, even amidst the inherent chaos and fast-paced demands of daily operations. Beyond her demanding work, Selasie is also diligently pursuing a law degree; a commitment that perfectly exemplifies her intentionality, flexibility, and impressive discipline.
“It’s a constant balancing act,” she says, “but it’s one I genuinely enjoy mastering.”
Essential Skills for Effective Executive Support
When asked about the core skills that make someone highly effective in her demanding role, Selasie offers a refreshingly direct and clear perspective. For her, it boils down to:
-
Calmness: Maintaining composure, no matter how intense the situation.
-
Adaptability: The ability to pivot quickly and effectively in response to changing priorities.
-
Clear Communication: Ensuring information is conveyed precisely and understood by all parties.
“You absolutely have to stay grounded, regardless of how fast things escalate,” Selasie emphasizes.
“Being highly organized and possessing strong emotional intelligence are not just important; they truly matter. This role isn't merely about ticking off tasks; it's fundamentally about understanding and managing people.”
Even with a wealth of skills and experience, Selasie candidly admits that nervous days and occasional mistakes are still part of the learning process.
“But I relentlessly keep learning, I bounce back from challenges, and most importantly, I keep showing up,” she states.
“That’s ultimately what truly counts.”
See Also: Adjoa Sackey: Balancing HR, Admin, and Fleet Supervision at WopeCar
Navigating Challenges: Selasie's Approach to High-Pressure Days
On those days when priorities inevitably clash and schedules tighten seemingly impossibly, Selasie employs a systematic approach to maintain structure and order. She plans meticulously and early, proactively asks clarifying questions, and adapts in real-time to unforeseen changes.
“Some days can feel truly overwhelming,” she reflects, “but I always remind myself that I don’t have to be absolutely perfect to be effective. I just have to consistently show up with clear intention.”
The Quiet Power of Impact: A Rewarding Perspective
For Selasie, the most profoundly fulfilling aspect of her role isn’t about public visibility; it’s intrinsically linked to the quiet, yet significant, impact she generates.
“When the General Manager experiences a truly productive day, when meetings flow smoothly, or when critical decisions are made seamlessly because I’ve expertly handled the intricate small details, that’s a significant win for me,” she shares.
“It’s that quiet, underlying impact that consistently feels the most rewarding.”
She vividly recalls one particular week where the organizational calendar felt like an impossible, tangled puzzle. Meetings overlapped across multiple departments and with external partners, leaving barely a moment to breathe.
“I took a deep breath, meticulously mapped everything out, strategically reshuffled the entire schedule, and ensured clear, concise communication with everyone involved,” Selasie recounts.
“That experience profoundly reminded me that a calm demeanor and absolute clarity can truly transform utter chaos into perfect order.”
It also served as a valuable reminder, she adds with a smile, to triple-check everything, “Because yes, I make mistakes too!”
Selasie's Advice for Aspiring Executive Support Professionals
To anyone considering a professional path as a Personal Assistant or Executive Assistant, Selasie’s advice is both grounded and refreshingly honest:
“Don’t wait until you feel absolutely perfect. Just be willing to learn continuously. Cultivate a calm presence. Never hesitate to ask insightful questions. Some days will undoubtedly be hard, and yes, you’ll experience moments of nervousness, but you will grow in profound ways you never even expected. Support roles are incredibly powerful. They are the essential backbone that makes everything else function. Own that power; perhaps quietly, but always with unwavering confidence.”