Frequently Asked Questions

General Enquiries

No Wopecar prefers online payment via Visa card or Mobile Money (MOMO) or Direct bank transfer
A valid driver’s license, any other national ID location in Ghana, minimum age requirements, acceptable modes of payment and a proof of residence
An email of your invoice and receipt will be sent directly to your email.
Paystack online payment (visa, master card, mobile money) 2. Direct mobile money 3. Direct bank transfer
1. Directly online with your booking confirmation number
2. Email to support@wopecar.com
3. Call customer care on +233 55 1478540
Late returning of your ride will attract a full day’s charge unless a time extension is requested by rider
Business days are from Monday – Saturdays Working hours are 8:30am – 5pm each working day. We do not operate on Sundays
Yes, All rides are delivered directly to your location at a flat fee of GHS170 within Accra
Online on our support page at www.wopecar.com On social media via instagram, facebook & twitter Call us on 055 147 8540 Email to support@wopecar.com
Contact our customer support number 055 147 8540 directly for assistance. Do not attempt to fix any damages to the car on your own. All cars are comprehensively insured as a requirement but damages such as small dents, scratches, flat tires caused by rider will need to be covered by rider
All cars are delivered clean and disinfected by Wopecar. Riders returning cars are required to return their booked cars completely clean
Cars are delivered fully fueled to riders. Cars must be returned in the same condition i.e. fully fueled Riders must report and obtain evidence of the fuel level before and after booked trip.
Wopecar renters must be 22 years and above.
Yes, if you're booking for a Chauffeured service and No if you want a self-drive service. The minimum number of days for Self-drive is 2 days.
Rates differ from Region to Region
Yes, for self-drive options, you'll have to pay the rental amount, security deposit and a delivery fee. For a chauffeured service, you’re required to pay driver’s allowance which varies depending on the distance and cater for Accommodation
This fee is refundable when vehicle is returned in the same condition as was given (washed, fueled and without any physical damage). It is 25% of the rental amount or a flat fee of GHS 500 depending on the type of car and the rental period.