Frequently asked questions

General Enquiries

Yes you can with the full payment accepted at point of delivery of your booked ride but Wopecar prefers online payment via Visa card or Mobile Money (MOMO)

A valid driver’s license Location in Ghana Minimum age requirements Acceptable modes of payment (Visa, Paystack, mobile money, cash)
An email of your invoice and receipt will be sent directly to your email.
1. Paystack onliine payment (visa, master card, mobile money) 2. Direct mobile money 3. Cash on delivery
  1. Directly online with your booking confirmation number
  2. Email to info@wopecar.com
  3. Call customer care on +233 55 1478540
Late returning of your ride attracts an extra 10% fee of the total rented cost unless a time extension is requested by rider.
Business days are from Monday – Saturdays Working hours are 8:30am – 6pm each working day We do not operate on Sundays
Yes you can request for your ride to be delivered directly to your home at a flat fee of GHS40
Online on our support page at www.wopecar.com On social media via instagram, facebook & twitter Call us on 055 147 8540 Email to info@wopecar.com
Online on our support page at www.wopecar.com On social media via instagram, facebook & twitter Call us on 055 147 8540 Email to info@wopecar.com
Contact our customer support number 055 147 8540 directly for assistance. Do not attempt to fix any damages to the car on your own. All cars are comprehensively insured as a requirement but damages such as small dents, scratches, flat tires caused by rider will need to be covered by rider.
All cars are delivered clean and disinfected by Wopecar. Riders returning cars are required to return their booked cars completely clean
Cars are delivered fully fuelled to riders Cars must be returned in the same condition i.e. fully fuelled Riders must report and obtain evidence of the fuel level before and after booked trip

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Security Deposit

What is the security deposit for self-drive vehicle rentals?

A security deposit of GHS500 or 25% (for rentals of 5 days or more) is required before vehicle pick up.

The security deposit is intended to cover potential damages, additional charges, or fees during the rental period.

Yes, the security deposit amount may vary based on the duration of rental and rental agreement terms.

The security deposit will be refunded in full upon the return of the vehicle in the same condition it was provided, and when all rental agreement terms have been met.

Any deductions from the security deposit will be made in accordance with the terms outlined in the rental agreement.

Ensure you have the necessary funds available for the security deposit before picking up your rental vehicle. Various payment methods are accepted.

Yes, our rental staff will provide detailed information on the deposit amount and payment options when you arrive to pick up the vehicle.

If you have any questions or need further clarification, please contact our rental office. We are here to assist and ensure a smooth and secure rental experience.